At Ashland Online Store, we understand that receiving your carefully selected decor pieces in perfect condition and in a timely manner is an essential part of your creative journey. Our delivery services are designed to bring inspiration directly to your doorstep, whether you’re crafting beautiful spaces for your home, preparing for a special celebration, or stocking up for your business.
Our Shipping Options
🚚 Standard Shipping – $12.95
For those who need their items promptly, our standard shipping option uses trusted carriers DHL or FedEx. With this service, you can expect your order to arrive within 10-15 days after shipment. This option is perfect when you’re working with deadlines for events, seasonal decorations, or client projects.
🎁 Free Shipping
We’re delighted to offer free shipping on all orders over $50! Our free shipping option uses EMS service, with delivery typically occurring within 15-25 days after we ship your order. This economical choice is ideal for planning ahead and making the most of your decor budget.
Order Processing Time
Please note that all orders require 1-2 business days for processing before shipment. During peak seasons or major sales events, processing times may extend slightly. We’ll keep you informed every step of the way!
Shipping Destinations
We proudly ship to customers worldwide, bringing Ashland’s beautiful decor to creative spaces across the globe. Please note that we are unable to ship to certain remote areas and some Asian countries due to carrier restrictions. During checkout, our system will automatically confirm if we can deliver to your location.
Tracking Your Order
Once your order ships, you’ll receive a confirmation email with tracking information. You can monitor your package’s journey right to your doorstep. Our floral arrangements, accent pieces, and delicate decor items are carefully packaged to ensure they arrive in perfect condition, ready to transform your space.
International Considerations
For our international customers, please be aware that customs duties, taxes, or other import fees may apply depending on your country’s regulations. These charges are the responsibility of the recipient and are not included in your order total or shipping fees.
Please note: Delivery times are estimates and may be affected by factors beyond our control, including weather conditions, customs processing, and carrier delays, especially during holiday seasons.
Need Assistance?
If you have any questions about delivery or need to make special arrangements for your order (particularly important for wedding bouquets or event decor with specific timing requirements), our customer service team is here to help.
Contact us at: [email protected]
We’re committed to ensuring your Ashland experience is as beautiful and seamless as the decor we provide.
“Crafted With Care. Delivered With Precision.”